Customer Testimonials
The young man by the name of Erick took great care of my vehicle while in his care he was gentle and kind with a very humble spirit
It was great
They all did a great job The general manager, the salesman, the finance manager and the staff were all very kind and helpful.
I worked with both Jeremy and Johnny during my selection and buying process. They are both very professional, excellent follow up, and made the process simple and smooth.
What made my experience was the feeling of being important I felt like I was the only person getting work done and the shop was busy. People say taking your vehicle to a dealership is too expensive, I with Five Star Cadillac you absolutely get what you pay for.
The customer service was very helpful
From the outset we were paired with Deone as our salesperson, he is absolutely fantastic. He is attentive, he listened to what we had to say, and you could his responses had thought behind them. He impressed me alot.
My son actually had the oil changed but always speaks highly of your service. Thanks so much!
Very fast and extremely nice!
Made appointment, service advisors are always helpful and will explain what is going on with your vehicle.
I purchased this car from Johnny Thomas,Sept 16....He was a great salesman.He explained everything to me about the car. Adam in financing was very good with numbers and explaining warranty....This is the 3rd car purchased from Five Star and definitely will not be the last....Great experience everytime.....The Sneads
Will definitely be back for my next oil change
Shamone( may be misspelled) is awesome. She is always pleasant and fully explains what is going on and keeps up to speed about repairs and time constraints on servicing of my vehicle. I have never had to beco.e upset or complain when she assists me. I always request her when I come in gor service.She is a great asset to your dealership! I give her 10 stars. Ya'll need to give her a promotion and a raise. Lisa Owens, Macon,Ga.
The experience was 10 stars from the salesman,Johnny to finance(Adam) .I will highly recommend.The Sneads
Reva & Josean Were Very Kind ! Excellent Customer Service !
Excellent attention, truly professional service.
I saw the car I wanted online and requested a test drive. Sales Professional, Jahnye, made my experience a breeze. She went over and beyond to make everything easy for me. Finance Manager, Pete, helped me close my deal with no pressure. So happy with my purchase!
The salesman, Kevin Plummer was very professional and made everything easy to understand. He was so helpful. Pete Seliger, in finance was very through explaining all the paperwork.
Everything was good
Cassie was my dealer and he was Awesome thanks 5*
Great overall customer service
Great customer service.
Shamone in service was fantastic!
Experience with Eric Daniel's in Service was very professional can't speak for other departments
My salesman were everything. He reached out to me and we talked. It wasn't long after that he had done found my dream car. And then he sent me photos. We set a date to meet and check the suv out and it was completely everything ❤️. He's very young but very professional. So, if your looking for a great salesman hit Deion up at FIVE STAR CHEVY. Thank You , Mr. Terry Deion Danielly
Eric went above and beyond to take care of my transmission situation and kept me updated on everything. Five Star done great, but Chevrolet let me down,. This doesn't reflect on the dealership but I don't see me ever buying a new Chevrolet due to my issues with the truck. Plus they moved all their assembly plates out of America. Got bailout money and left. Five Star exceeded in every way though.
Everything time I go to Five Star Chevrolet it always a wonderful experience. Go check out Shawmon in services she provides excellent customer service.
I think u all can do better if da wait wasn’t so long, but over all I enjoyed service and I really like Spanky as a car dealer he deserves a gold medal.
Diagnostic and radiator repair.
Great friendly service!! Service Dept was quick.
Excellent
Reginald mills did agreat job selling me my vehicle my wife love her new car great place to shop for cars thanks
My experience with purchasing a pre-owned vehicle at Five Star Chevrolet Buick GMC was great. Casey and the rest of the team were very helpful throughout the process and went over and above to make sure everything went smoothly.
I must say we were treated excellent by the people in Service and in parts. Everyone was awesome. If you need your vehicle serviced or repaired this is the place to bring your vehicle. The parts and service writers went above and beyond to assist us. I thank each and everyone for all your help and kindness. I also want to say thanks to Jennifer Readett for going above and beyond to help us.
Battery replacement took place after being towed. Keith in Maintenance and Jason in Sales were very helpful. Keith handles the paperwork and scheduling and Jason checked on the progress a few times. Since we were on our way home to Florida, timing was an issue.
good job
I appreciate the customer service experience it was Great
This experience was a bit different. I had one invoice amount, and three hours later it was changed to almost an additional 340 bucks. The work was to install a pressure tank sensor for a 2007 Chevy. We were a little disappointed with that.
Keith in service was great at helping me in a difficult situation. We were 300 miles from home when the battery died. Jason in sales also helped by checking on the repair process. After being towed from Buc-ees, we were on our way in about 2 hours.
On 9/07/2022 I purchased my new car from Five Star Chevrolet Buick GMC my salesmen were Johnny Thomas, and John Mccaughan they really went above and beyond to get us in the car we wanted the 2022 Chevrolet Malibu LS and we love it. I also want to mention Michael McGhee who got us financed at the payments we wanted to be at. I want to say thank you to Johnny Thomas, John Mccaughan, and Michael McGhee for everything they did in getting us the car we wanted. I also wanted to thank Jennifer Readett for all her help and going far ...
Great
Eric was very kind & professional. Will definitely ask for him when I need my car serviced again
Jason got done 👍
Took forever to get a oil change , but I still would purchase a vehicle from here …. I understand companies have short staff issues right now so hopefully the 2nd time around will be a better experience
My service rep. provided great customer service. Really attentive to my concerns and very helpful in addressing those concerns.
Eric was awesome and very knowledgeable! He got me in and out in a reasonable time frame! Thanks again Eric!
Great customer service! Kevin Plummer is very professional, he make sure I understood everything I needed to know.
The customer service was superb. The Representative who assisted me was very knowledgeable and willing to share same with me. Eric, continue to serve with pride.
Thank you Five Star for making our experience so easy and pleasant. We are returning customers for this reason.
John was very helpful and professional. Was able to get me in and out in a timely manner.
Came for oil change and tire check didn’t have a filter or replacement filter for Buick I purchased there would have been 5 stars if you could do everything
Thank you Five Star for a easy and pleasant experience with the purchase of our Tahoe. We are repeat customers for this reason.
My experience was amazing! Reggie Mills and the entire staff were so friendly and helpful . I would definitely recommend!
Great experience with this dealership. Eric was professional courteous and listened attentively to my issue. Within 24 hours my problem was fixed and I was back in my truck. I definitely recommend them to anyone who is looking for good team to service their vehicle.
Great Customer Service from the Service Department.
The service was great and the service team treated me very well. I loved the popcorn and water as we waited for our service to be completed. Staff constantly asked were we being helped and could they help with anything.
Jahnye Segnegon was amazing! I had a total loss so it was a struggle to really look for cars. She was honest about what could be offered regarding used cars but once I sent my requirements she responded quickly with vehicles in my range. I found one that was at their dealership Jahnye sent me a video with all the needed information. The whole process was via phone and I went the next day to pick my car up. She is honest, professional, and made my car buying experience easy. Everyone I came into contact with was helpful and friendly. ...
Friendly service staff. Have only had maintenance done so far. Long wait times, so drop your vehicle off if you can.
I truly had a wonderful experience from the moment I pulled into the parking lot , I was greeted so nice when I opened my door to reps that were eager to help. The receptionist was inviting and warm and she directed us to our sales rep. Johnny went above and beyond along with Alan and they exceeded my expectations. They made sure every single question I had was answered and every concern addressed. I have purchased my last 3 cars at this dealership and I will forever be a loyal customer. They made my car buying experience a joyful one !!!! Thank ...
Excellent coustumer service, they offer the best deals and they help me find what i was looking for, they help me with a new car, so i m so happy, i recommend them 100 % , my daughter is so happy! Mr Alan Jonson and Mr David make everything so easy for us, i appreciate them big time
Service tech was very helpful and friendly.
MICHELLE WAS GREAT !!! Best service i got at chevy dealership in a long time. This dealership as a whole has the best of the best customer service. A place to be commended. Thank you everybody, especially Michelle. -Sierra Thomas
Transmission flush service, all went well, lest than 2 hours wait time.
Excellent team and highly professional service.
The staff was friendly and very easy to deal with
They got me in at my scheduled appointment and my advisor kept me updated along the entire process and my AC is working like new again
Noah is a pleasant salesman, very knowledgeable. He definitely made me feel at ease and not pressured.
John Mccaughan was my sales associate. The whole purchasing experience was fantastic. You want a good deal and treated right go here.
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